Support Track
Cut time-to-reproduce for customer-reported issues.
Week 1 Path
Section titled “Week 1 Path”- Start with Troubleshooting.
- Learn evidence capture with Debug Web Apps.
- Practice handoffs with How to Share Reproducible Bug Evidence.
- Use WebSocket Debugging for real-time support cases.
Handoff Checklist
Section titled “Handoff Checklist”- Error message + timestamps.
- Network and WebSocket evidence.
- Steps to reproduce.
- Suggested owner and severity.